AT YOUR SIDE.
WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.
Man waiting for roadside assistance. Man waiting for roadside assistance.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to call us because of a breakdown then our team will do their best to get you back on track over the phone. If that's not possible then rest assured we'll send out a MINI Certified Technician to help you.
MINI service app icon

YOUR MINI KNOWS.

With MINI Proactive Care your MINI automatically keeps an eye on everything – from your battery to the date of your next service.

FEEL SAFE. DRIVE WITH CONFIDENCE.

MINI in need of a little love? MINI Teleservices is on it. It delivers all the essential info to you and your Service Partner. Even before they call you, they know what's up with your MINI, can order any parts, and are ready to roll. Less waiting, more driving.
The system will also catch early issues like worn brakes, sharing the details so you can get them sorted ASAP and keep your MINI in tip-top shape.
Looking to book an appointment? Your Service Partner can tap into your car's Automatic Service Call data to set things up and send you reminders straight to your MINI. Easy maintenance all the way.

With Service Partner Management, you get to decide who’s in the know about your MINI's maintenance. Want to switch things up? Swap partners any time via the car menu or on the App. For any mix-ups, MINI’s got your back. Just keep your profile and partner details up-to-date for hassle-free contact.

If you need technical assistance while you’re on the road, you can rest assured that you’ll get the help you need – thanks to MINI Teleservice Breakdown Call. You’ll be able to transmit your MINI’s data to our Roadside Assistance team so they can diagnose the problem and send the right kind of assistance, sharpish.

In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come with an intelligent Emergency Call system. It automatically contacts emergency services, shares your location and car details, and even updates them on the accident specifics. Just hit the SOS button, and we’ll handle the rest, including calling for help and updating you in your language. Rest easy knowing eCall records only what’s needed at the moment, not your car’s movements.

MINI Connected.

With the latest Operating System 9, MINI Connected experiences a digital leap forward with realistic 3D visualizations in complicated turning situations, entertainment and gaming options, displays of the current traffic situation, information on parking and much more.  On earlier models, starting with Model Year 2019 vehicles, MINI Connected is available with emergency calling, remote door unlock, and send-to-car functionality on a stunning system that unites advanced technology in a 6.5" or 8.8" display.
View of MINI connected. View of MINI connected.

MINI ACCIDENT ASSISTANCE AT A GLANCE.

MINI Accident Assistance supports you in the event of an accident with fast, expert help.

If you have an accident, we will help you with the following services:

  • Recording the accident data 
  • Arrangement of a towing service (if necessary) 
  • Notification of your nearest MINI Partner 
  • Arrangement of a replacement vehicle (rental car) 
  • Advice on alternative travel options

IN NEED OF SOME EXPERT ADVICE?

Arrange a service appointment. Arrange a service appointment.

MAKE A SERVICE APPOINTMENT.

You can book a service using the MINI App. Simply select "Vehicle" and the "Retailer Services" section to make an appointment with your MINI Dealership or a participating MINI Retailer. Alternatively, you can simply hit the button below and schedule an appointment with a preferred MINI Retailer.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.
MINI leaves MINI Service Center. MINI leaves MINI Service Center.